All our bib and burp cloths are printed and pressed in our printing studio located in New Orleans, Louisiana. We personally look and check each and every order before it leaves our facility to ensure that your item arrives in perfect condition. From time to time due to human error we may make a misspelling or a design mistake. If you do have a problem with your order, we are very responsive and are happy to fix our mistakes and get them quickly re shipped out to you. Our goal as a company is for you to love our product and we will do anything we can to make your whole experience with Girls Love A Monogram a fabulous one. If you have any further questions, please send us a message.