Girls Love A Monogram FAQ's & Return Policy
1. What is your return policy? All sales on Monogrammed items are Final.
- Can I return something that has not been monogrammed? Yes, Please email us within 7 days of receiving the item, and we will give you instructions for returns. All returns must be approved by us.
- How long will it take my order to ship? Usually all orders will ship in 7-10 days. During peak times this may be longer but we will post updates if we have delays.
- How do I know you are a legit company? We understand that ordering on line can sometimes be scary, and we know that there are some nightmare companies out there with bad reputations. If you e-mail our Customer Service department with a question, you will be responded to in at least 24 hours.
- How do Pre-Orders work? In the event that we advertise a Pre-Order we will advise you of the shipping times in our advertisements as well as on our product page. Please email us if you have any questions regarding Pre-Order shipping times.
- Where is your company located? We are proud to say that we run our company right out of New Orleans, Louisiana. Well actually we are in a small suburb of New Orleans called Chalmette. Are you local to the metro area? Feel free to schedule a pick up